Privacy policy

Last updated: 20/08/2024

1. Introduction

1.1 This Privacy Policy explains how Sircle Networking Pvt Ltd ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our Cocial Ai mobile application (the "App").

1.2 We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@cocial.in

2. Information We Collect

2.1 Personal Information: We may collect the following types of personal information:

- Name

- Email address

- Phone number

- Date of birth

- Any other information you choose to provide

2.2 Usage Data: We automatically collect certain information when you use the App, including:

- AI interaction data

- App usage statistics and patterns

- Time and date of your use of the App

- Features you use within the App

2.3 Device Information: We collect information about the device you use to access the App, including:

- Device type

- Operating system

- Unique device identifiers

- IP address

- Mobile network information

2.4 Location Data: We may collect and process information about your actual location if you give us permission to do so. We use various technologies to determine location, including IP address, GPS, and other sensors.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

- Provide, maintain, and improve our App and its features (PetAi chat, AI-powered dictionary, word game, and notes app)

- Develop new features, products, and services

- Personalize your experience and deliver content relevant to your interests

- Process and complete transactions

- Send you technical notices, updates, security alerts, and support and administrative messages

- Respond to your comments, questions, and requests

- Communicate with you about products, services, offers, promotions, and events

- Monitor and analyze trends, usage, and activities in connection with our App

- Detect, investigate, and prevent fraudulent transactions and other illegal activities

- Protect the rights and property of Sircle Networking Pvt Ltd and others

4. Data Sharing and Disclosure

4.1 We may share your information with:

- OpenAI (for AI-powered features)

- Sircle (our parent company) for unified login across Sircle's apps

- Service providers and partners who assist in operating the App and conducting our business

- Law enforcement or other authorities if required by applicable laws or regulations

4.2 We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

5. AI Technology and Limitations

5.1 Our App uses AI technology provided by OpenAI to power various features. While we strive to provide accurate and helpful information through these AI-powered features, you acknowledge and agree that:

a) The AI may sometimes produce inaccurate, incomplete, or irrelevant information, a phenomenon often referred to as "hallucination" in the AI industry.

b) Information provided by the AI should not be considered as professional advice or absolute truth.

c) You are responsible for critically evaluating and verifying any information or suggestions provided by the AI before acting upon them.

d) We strongly recommend that you double-check any important information provided by the AI using reliable sources.

5.2 We are not liable for any consequences resulting from your reliance on information provided by the AI features of the App.

6. Data Security

6.1 We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

6.2 However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7.Local Data Storage

7.1 Cocial Ai is designed with your privacy in mind. All user-generated content, including notes and other personal data, is stored locally on your device.

7.2 We do not store this data on our servers. This means:

a) Your data remains on your device and is not accessible to us or any third parties.

b) If you uninstall the app, all your data will be permanently deleted and cannot be recovered.

c) Your data is not synced across devices. If you log into your account on a different device, you will not be able to access data created on your original device.

7.3 While this approach maximizes your privacy, please be aware that it is your responsibility to back up any important data before uninstalling the app or changing devices.

8. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

9. Your Rights

You have the following data protection rights:

- Access, update, or delete the information we have on you

- Correct any information you believe is inaccurate

- Object to our processing of your personal information

- Request that we restrict the processing of your personal information

- Request portability of your personal information

- Opt-out of marketing communications

To exercise these rights, please contact us at support@cocial.in

10. Children's Privacy

10.1 The App is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

10.2 If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

11.1 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11.2 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@cocial.in

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